Job Title: Implementation Specialist
Location: Wallon Brabant
Our client based in Walloon Brabant is actively looking for an implementation engineer to join their team.
The ideal candidate has a technical background to implement, conduct test, and ensure the troubleshooting of the products and maintain the communication clear with our customers.
What you’ll do
Act as central point of contact for customers and/ or client’s customer representatives throughout processing implementation project end-to-end execution
Provide testing support to the client’s customers for all products and services
Act as processing implementation advisor, to customers’ processing support staff
Provide guidance to execute all necessary processing implementation activities
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products.
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge
Ability to interact well with the customer, Sr. and Executive management
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
Ability to drive change in a technical work environment.
Ecommerce payments and processing, authentication, 3DS, and related knowledge is required
Ability to multi-task covering multiple projects
Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus
Fluent in English is a must
Multilingual is a plus (Russian)